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Testimonials
  Customer Testimonials

-Paynet Systems offers more then just low prices-
WE OFFER SERVICE!
 
1)  Hi Sharon,

Thanks, you guys are awesome. The customer service is outstanding and really on top of the game. It was a pleasure to do business with you and I will be sure to refer your company to many of my friends. Beside all the good work you folks have done so far, you helped me to save tons of money. I am an owner of a small (tinny) business who want’s to grow slowly and your company is really helping me with that.

Great job guys!!!

Keep up the excellent work and services.

Sincerely,
Marcus Veloso

2)  This is so easy my expectations have already been exceeded!!!

Letty Brown

3)  Paynet Systems delivers excellent customer service.  Upon contacting the company, we were immediately connected to a helpful sales representative.  We were not required to interact with any voicemail systems.
Top 10 Reviews

4)  Good Afternoon. Ms. Regina,

As a long time customer of Paynet Systems, I recently had a couple of misunderstanding with my account. I just wanted to take a moment to express my thanks for the support of one of your employees.

Your sales representative, Kim, was extremely pleasant and knowledgeable. She was able to explain thing calmly with out getting frustrated with my million and one questions. It’s not often when you call customer service with a complaint that the representative remains calm and doesn’t change with the client’s attitude, but most importantly she took the time to find a solution.

Her service and actions are to be commended. She is truly a vital and important asset to the Paynet Systems Family. The quality of the customer service she provides makes clients want to continue doing business with your company.

Again, I wanted to let you know that I appreciate the help and support with my account and thank you for the high level of customer service.

Sincerely,
Bilal Hasan
Grand Theft Motors


5)  Hey there Jack,

Thanks! We're hearing great things from our clients about you guys 
(Bill J. in particular), so we're more than happy to send 'em your way.

Take care,
Troy Widner
Widner Mediaworks, LLC

6)  We are going with your company.  I was impressed with the quick email and follow up call from your staff.  That was far and above your competition in service and pricing!  We have to get a few things approved by the Board of Directors, and after our next meeting we will likely submit the application. 

Thank you for the follow up - nice working with you!
Bob McFadden, Board Member
FLAGS

7)  Your services have been great and easy to use and set up.  Thank you for your all your assistance.

Traci Greenbaum-Shepherd

8)  You guys make it simple...Thanks again.
 
Harvest Computers & Electronics- Michael E Rousey

9)  To Whom It May Concern:

I have been looking for days for merchant account provider and found your website. I truly appreciate the amount of information you provide on the site and the amount of details regarding the fees.
 
Song Nguyen

10)  Clear, concise information on exactly what I asked.
 
Suzanne Correira,
Fire Ant Ranch

11)  "We look forward to exceeding your expectations!" - Paynet Systems
 
I believe it. Thanks for making part of my day more "pleasant".  It's been one of those weeks around here.
 
Michael Rousey 
Logic Laboratories

12)  Thanks for the great customer service!! We are all set. The pinpad and all of our merchant account set-up information and supplies were delivered last week to the church office on the same property (we lease our facility from a church). We were on spring break so nobody was here to sign for packages. The church hand delivered all of our packages this morning. Thanks for the quick follow-up! You guys have great customer service!
 
Thanks,
Jenny Lockwood

13)  Hi, Jack!

I must say, your replies to my many questions are just great -- fast,
friendly, and relevant. So refreshing!
 
Race Cowgill
Zenith Consulting

14)  Your company and service stands out from the rest.  I will be in touch shortly.
Best Regards,

Ronald Tutone
The Ice Creamery Caterers


15)  Dear Paynet,

Your company has the most polite employees.  Andy in the installation dept. helped me get my terminal working.  He was great!  He was always polite and patient with me.

I applaud your company for hiring such pleasant people.

Thank you for making this sometimes stressful experience easier for me and my company.

Sincerely,
Barbara Huthmacher
Quilted Patches


16)  Great newsletter.  As the owner of a business consulting firm which specializes in business plan development for small businesses, I think the advice you provide in this article is fantastic.
I look forward to the next edition!
 
Angela Saunders, President
A.M. Saunders and Associates

17)  Jack,

My name is Rachel Stacey and I just purchased a merchant account and gateway through your company. In considering different companies and with questions concerning my website and options, I chatted several times with Paul. I wanted to let you know how helpful Paul was in getting me setup. He was very patient with me in answering my questions. I also work in customer service and know that courteous help is hard to find. I greatly appreciate Paul's help and the great service experience I've had so far with your company.

Thanks so much! Have a great day!

Rachel Stacey


18)  I want to tell you what PHENOMENAL service I received from Cindi and Sharon. I will definitely recommend PayNet to other artists I know. It was such a quick, pleasant process.

Gail Roberts
Glass by Gail


19)  Great! Thanks for your help. We are very happy with your services. We have dealt with a number of merchant account company's and Paynet Systems is definitely the best.

Thank you,
VizaWeb Design Team


20)  Hello! I have been looking at several vendors for a Virtual Terminal service company and came across your service. I had emailed some of your competitors for pricing quotes and questions (and some, I am STILL waiting on answers from!).

Paul B. with your organization has been WONDERFUL!! He's been VERY quick to answer my emails and questions, his answers were thorough and complete and answered my questions quickly. He did not just tell me to go to your website, but instead sent me the link directly for the application I needed to complete and helped as I needed it.

Paul is a real asset to your organization and he is the reason I decided to sign-up and use Paynet Systems for my Virtual Terminal needs.

Thank you Paul and Paynet, I look forward to a long relationship between our two organizations.

Kymberley Nelson,
Owner\President
KLP Enterprises, Inc. LLC


21)  Hi Regina:

You're the best. The transaction detail information you sent was just what we needed and we were able to complete our task within our deadline even though we experienced a computer crash. I sincerely appreciate your helpfulness and willingness to go "above and beyond" the help I thought I would get.

Your speedy, soothing, results-oriented professionalism made a real difference. We were stressed, behind in our work, and you came through for us.

Thanks again.

Joseph Sperlazza, Psy.D.
ACTual Solutions


22)  Thank you Sharon! I appreciate the timely response! You guys are wonderful!

Helen Breen


23)  Dear Paynet,

Thank you for running your business with a human touch, and using real human beings (not just answering machines and recordings) to give your customers not just answers, but real, honest-to-goodness Support. In the long run, that's what everybody really wants and needs. I do recommend Paynet to all my small-business friends and website startups.

Thank you for being there for me,
Victoria

Darkhorse Press U.S. and
DisasterFirstAid.com

 
 
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Credit Card Processing & Merchant Account Services By Paynet Systems
Credit Card Services Paynet Systems is a registered ISO/MSP of the following banks: Wells Fargo Bank, N.A.-Walnut Creek CA. American Express® and Discover® require separate approval.